The Sites are operated by Narus Knowledge Pte Ltd., registered in Singapore under company number 201837915Z, with the registered address at 32 Carpenter Street, Singapore 059911 (“we”, “us” and “our”). For the purposes of the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018, we are the data controller.
We are committed to protecting privacy for everyone who accesses and uses the Site and we ensure that any data you provide to us is processed with due care and attention and in compliance with the requirements of the GDPR and Personal Data Protection Act 2012 in Singapore.
We collect personal information about you when you access our website, register to our mailing list, schedule a call with us and contact us. We collect this personal information from you either directly, such as when you register to our mailing list, schedule a call with us and contact us.
We will use the information you provide to: fulfil the request you have made to us through our Site; contact you to arrange a telephone call you request from us; subscribe you to our mailing list to send you our regular newsletters and updates as well as information about the events we host, and other information that we think you may find useful or which you have requested from us; audit the downloading of data from the Site; improve the layout and/or content of the Site; identify visitors to the Site; and notify you of any changes to our Site that may affect you.
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
We will share personal information with law enforcement or other authorities if required by applicable law. We will not share your personal information with any other third party.
We keep information in line with our data retention policy. We retain information to comply with legal or regulatory requirements or for our legitimate purposes, such as responding to enquiries, and may sometimes need to keep it for a longer period; if we don’t need to retain it for as long, we may delete, destroy or anonymise it sooner. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as dealing with any enquiries.
We require you to provide your name, email address and/or telephone number to enable us to provide the service you have asked us to provide. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
We would like to send you information about our services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email or telephone.If you have previously agreed to be contacted in this way, you can unsubscribe at any time by: contacting us at the postal or email address in the section headed How to contact us; or using the ‘unsubscribe’ link in emails (if applicable).
For more information on your rights in relation to marketing, see the section headed Your rights below.
Under the GDPR and Personal Data Protection Act 2012 you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please: email or write to our Data Protection Officer (please see the section heading How to contact us for contact details); let us have enough information to identify you; let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and let us know the information to which your request relates.
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. It is advisable to close your browser when you have finished your user session to help ensure that others do not access your personal information if you use a shared computer or a computer in a public place.
The Site may contain links to websites that are not managed by us. We assume no responsibility for the privacy practices or the content or those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
We hope that our Data Protection Officer can resolve any query or concern you raise about our use of your information. The email address is: email@example.com.
Last updated: 2 December 2019